Patient Relations

We are thankful that you selected Lawrence County Memorial for your health care needs.

It is our policy to provide an effective and timely process for all patients, family members, and visitors to voice concerns, complaints, or grievances. Your comfort, satisfaction, and safety are very important to us and we hope to meet all of your needs while at our facility. However, if you or any of your family members have any concern, please let us know by calling our Risk Manager at 618-943-7204.

We encourage you to immediately address all concerns with us so that we may promptly resolve the matter; however, you also have the right to contact the Illinois Foundation for Quality Health Care at 800-647-8089.

We would like to hear from you. Please send compliments, questions, concerns and suggestions through our online form below. You may also write or call us with your feedback or requests.